Monika’s Musings

miscellaneous tidbits on marketing, advertising, and life in general

You’re pissing me off … Or not

July27

I’ve always been a fan of new ideas, theories, shifts in general opinion & attitude and the like. That’s why I was all too happy to discover Edward de Bono‘s book Six Thinking Hats. To sum it up: de Bono tells us that we’ve been thinking wrongly for the past 2300 years. And tells us to start thinking the right way. The guy’s got balls. By the way, he will have a seminar in Sofia on September 23rd this year – I bet it’s going to be a real treat!

Remember how up until very recently everybody and their mother were advocating that emotions have no place at the office? I have always thought this was wrong for a very simple reason: whether we like to admit it or not, us human beings, both male and female, are a bundle of emotions all the time. And if we try to suppress our emotions, the most we could achieve is to escalate them even more. We can’t just wave them off. However, if we acknowledge them we can continue about our regular busy days.

A couple of days ago, I was at a Management skills training and I was happy to find out that the newest theories are along the same line – get your emotions out in the open. Naturally, we turned it all into a joke and since the training we walk around the office asking everyone How are you feeling? which annoys the hell out of the colleagues who weren’t at the training …

I was quite surprised when one of the trainers told us to analyse our reactions more carefully and that the emotions that other people’s actions provoke in us have nothing to do with those people or their actions. They are only related to our needs and the way we feel at the moment. At first we were all like … WTF? Of course we jumped at her immediately and started arguing with this absurd statement until she illustrated it with the following example:

Scenario A) I am a really busy person. My day is meeting after meeting after meeting. I value punctuality and it is very important for me that others respect my time and schedule. One day, my 12 o’clock calls to say s/he is 15 minutes late. This pisses me of big time, because it will screw up my entire schedule for the afternoon.

Scenario B) I am a really busy person. My day is meeting after meeting after meeting. I value punctuality and it is very important for me that others respect my time and schedule. Although fun, it does get very tiring and sometimes I am dying to have a 15-minute break from this madness. One day, my 12 o’clock calls to say s/he is 15 minutes late. And I think to myself: THANK GOD!

I never thought about this but I found it pretty cool. And pretty damn true.

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